Reference

How gas4d Handles Your Personal Information

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with care at every step.

Account Data ProtectionWallet Privacy: DANA, OVO, GoPayYour Right to Access & DeleteSecure Data HandlingIndonesia-Focused Policy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data security at gas4d is built around four concrete practices: encrypted storage, controlled access, defined retention periods, and a clear process for you to exercise your rights. Your account wallet connections — DANA, OVO, GoPay — are stored as references, not as live credentials, so your e-wallet PIN and balance remain entirely within your own app. Players in Jakarta and Surabaya access the same account protections regardless of device or connection type.

Cookie Usage We use session cookies to keep you logged in and preference cookies to remember your language and wallet settings. You can manage cookie permissions from your browser settings at any time.

Account Security Account access is protected by OTP verification sent to your registered number. Any login from an unrecognised device triggers an additional confirmation step before the session opens.

Data Retention We keep your account data for as long as your account remains active and for a defined period after closure, in line with applicable obligations. You may request early deletion where local law permits.

Your Rights & Requests You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or email and our team will confirm receipt and next steps within one working day.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to update stored information, or need to request deletion of your account records, our support team handles privacy requests directly. Reach us through any of the channels below — we aim to respond to all data-related queries promptly, and account wallet corrections for DANA, OVO, or GoPay are typically processed within one business cycle.

Team online

Live Chat Support

Open the chat window from your account dashboard. Our team is available around the clock to handle privacy queries, wallet data corrections, and account access concerns.

Email Privacy Request

Send your data request or correction notice to our support email. Include your registered account details so we can locate and action your record without delay.

Account Help Centre

Log in and navigate to Account Settings to review what data is stored, update your contact details, or submit a formal data removal request directly from your profile page.

What This Privacy Policy Covers

gas4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with gas4d, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and the e-wallet identifiers you link — whether that is your DANA number, OVO account, or

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GoPay wallet. We do not sell your personal data to third parties. Transaction records tied to your DANA, OVO, or GoPay activity are retained only as long as required for account integrity and applicable regulatory obligations in the regions where our service operates. Data handling practices
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apply where local law permits access to our platform. If you are accessing gas4d from Indonesia, your data is processed in line with the scope of this policy and the eligibility conditions of your region. We use industry-standard encryption to protect data in transit and at
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rest. Any third-party service providers we engage — such as payment processors for local wallet rails — are bound by data-handling agreements that restrict how they use your information. You can request a copy of your stored data or ask us to correct inaccurate details by
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contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at gas4d

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out via live chat or the Account Help Centre and we will respond directly.

We collect your name, contact number, email address, and the e-wallet identifier you register — such as your DANA, OVO, or GoPay account number. This is used solely for account verification and transaction processing.

We do not sell your data. We share it only with payment processors — such as the rails that handle DANA, OVO, and GoPay transactions — who are contractually bound to use it only for processing your payments.

Log in to your account, go to Account Settings, and submit a data access request. Alternatively, contact our support team via live chat or email with your registered account details and we will action it promptly.

Yes. Submit a deletion request through Account Settings or via our support channels. We will process it in line with applicable retention obligations, and confirm once your data has been removed from active systems.

Your wallet details are stored as account references only — we never hold your e-wallet PIN or access credentials. All stored references are encrypted, and access is restricted to authorised account processes only.

We use session cookies for login continuity and preference cookies for settings like language. You can adjust or block cookies through your browser settings; note that disabling session cookies may affect account login behaviour.

How gas4d Handles Your Personal Information

How We Protect and Manage Your Data

How to Reach Us About Your Privacy

Live Chat Support

Email Privacy Request

Account Help Centre

Common Questions About Your Privacy at gas4d

01 What personal data does gas4d collect when I open an account?

02 Does gas4d share my data with third parties?

03 How can I request a copy of my stored data?

04 Can I ask gas4d to delete my account and personal data?

05 How does gas4d protect my wallet information for DANA, OVO, and GoPay?

06 What cookies does gas4d use and how do I control them?

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